We’re sorry you’re having trouble — let’s get it sorted. If your order wasn’t delivered, the item wasn’t as described, or you’re facing issues with a refund or cancellation, we recommend contacting the store first since they have all the details about your order.

If the issue isn’t resolved or you can’t reach the store, don’t worry — our team is ready to help! You can reach out to us through the app or the unified number, and we’ll step in to support you. Just make sure your order was placed within the last 30 days so we can assist.